"It’s been a pleasure to work with William Martin. Their ‘can-do’ attitude and willingness to provide solutions, often at the last minute, are invaluable to our fast moving business."
"Great product in Meridian, great service on the consulting front - real added value."
"Through regular team and company-wide meetings, we continually strive for ways to be better and more efficient. Everyone’s opinion is heard and important."
"In the short time that Cushman & Wakefield have been working with William Martin we have found them to be an excellent service partner. We have been very impressed by the quality of the William Martin service and we have found them to be very flexible and proactive in their approach."
"William Martin’s commitment to health & safety compliance is second to none with quick response times and an all-round high level of courteousness. Open minded, they are always willing to work with you on the best solution for your needs."
"In everything that William Martin creates quality has to come first, and it does!"
"We are driven to provide a top class service to all our clients, regardless of size. There is also a great working relationship with all employees, you definitely feel part of a team, and there is none of the ‘them and us’ nonsense between management and employees I have experienced in the past."
"We are a very professional consultancy with a huge amount of integrity, that I feel very proud to work for. The management team are very supportive of everyone who works for the company and demonstrates on a daily basis that they genuinely care about all employees. This results in a happy, confident workforce who deliver a ‘best in class’ service to our clients at all times."
"Our focus is very much on our being positive for our clients, which means going the extra mile, having the ability to actually listen and adapt to their requirements, no matter what it takes."
"We have a hunger for innovation. This coupled with our industry expertise allows us to develop the most creative and efficient solutions for our clients."
"Stimulating to work with. They have brought industry knowledge, technical skill and a proactive partnership approach to the development of our health & safety management information solution."
"We like to offer a tailor-made service to all our clients, so that each client’s needs are addressed individually. Customer service is an integral part of this, and we aim to ensure our clients get the best customer service."
Online Software ‘Meridian’
Meridian is William Martin Compliance Solutions’ web-based property risk management system. It enables our clients to have total visibility of all of the compliance risks across their portfolios of owned or managed buildings, and allows them to pro-actively manage, monitor & control these.
Core functionality includes:
management information – all compliance activity is transparently reported, real-time, in high level dashboard views, one click intelligent management reporting or detailed views in customisable data grids
data management – a smart, efficient and easy to use data management system, enabling users to input, store, access and effectively disseminate huge volumes of data and risk management information in one secure place
event and action tracking – core functionality stores and tracks all periodic and non-periodic events – including inspections, risk assessments, audits and certifications. Resulting remedial actions and tasks can be tracked through to completion with integrated prioritised action management
Meridian is therefore a valuable facilitating system for ensuring legal compliance, minimising risk, optimising efficiency in administration, operational and management practices and hence promoting cost savings across the business.
Customised delivery – enhancement of existing or development of new functionality to suit the individual business requirements of our clients
In-house software team – ensures rapid development and delivery of new features and enhancements
Interfacing with external systems – allows seamless data integration and minimises duplication of recording: insurance inspection, FM, helpdesk, maintenance software
Inspection forms – efficient and consistent collection of routine property inspection information by your internal team
Intelligent management reports – set up specifically for each client- Word and Excel formatted documents – board, benchmarking, performance, trending
Helpdesk – immediate guidance and support for all queries
Ease of access – via laptop, PC, Tablet or Smartphone
Ease of navigation –user friendly fast and efficient navigation
Robust business continuity system – safe, secure and protected: no downtime
Proven track record – see statistics and sample clients
‘dashboard’ of compliance – configurable and dynamic
customised management reports – executive and operational
document upload and storage – including photographs, schematics, certificates
event tracking- periodic assessments, audits, inspections
action management – against prioritised action plans
tracking of inspections for individual plant items
compliance benchmarking – against specific KPIs
performance monitoring -group, regional, client, portfolio, staff
date-stamped audit trail and due diligence archive
email escalations, notifications and alerts
controlled access and authorisations for staff and third party partners
ability to export data to Excel in a single click
accident and incident reporting
ISO compliance tracking