"William Martin have been our risk management partners for many years now and have provided a consistently professional and valuable service throughout this time. The flexibility of their approach allows us to focus their resources on experience in areas where it will achieve maximum value and risk management potential."
"There is an attitude of trying to do the best for the customer, trying to understand the customer and doing what they really need."
"William Martin’s commitment to health & safety compliance is second to none with quick response times and an all-round high level of courteousness. Open minded, they are always willing to work with you on the best solution for your needs."
"In everything that William Martin creates quality has to come first, and it does!"
"I’ve worked with William Martin now at both Capita and BNP Paribas Real Estate and have always been impressed with the willingness of the team to work flexibly to meet our clients’ requirements. Add this to a great and user-friendly system and I feel we have a really strong partnership to support our compliance requirements. Looking forward to seeing both our systems and relationship grow in the future."
"We are driven to provide a top class service to all our clients, regardless of size. There is also a great working relationship with all employees, you definitely feel part of a team, and there is none of the ‘them and us’ nonsense between management and employees I have experienced in the past."
"It has been a complete pleasure working with William Martin. Before the introduction to Meridian, ATG had an Excel spread sheet to compile all our compliance documentation across the portfolio. Moving to Meridian in the last 6 months has helped Management understand the requirements for the group portfolio and individual venues, helping keep all parties on the same page and dealing with actions. I would recommend William Martin’s Team to anyone looking to manage their compliance, legislative responsibilities and service records in one quick and easy location."
"We are a very professional consultancy with a huge amount of integrity, that I feel very proud to work for. The management team are very supportive of everyone who works for the company and demonstrates on a daily basis that they genuinely care about all employees. This results in a happy, confident workforce who deliver a ‘best in class’ service to our clients at all times."
"Our focus is very much on our being positive for our clients, which means going the extra mile, having the ability to actually listen and adapt to their requirements, no matter what it takes."
"We receive great support from William Martin, which is undoubtedly down to the fantastic team we have on the account; our Account Director, Paul Coster, is skilled at providing great solutions and delivering to a very high standard."
"We have a hunger for innovation. This coupled with our industry expertise allows us to develop the most creative and efficient solutions for our clients."
"Stimulating to work with. They have brought industry knowledge, technical skill and a proactive partnership approach to the development of our health & safety management information solution."
"We like to offer a tailor-made service to all our clients, so that each client’s needs are addressed individually. Customer service is an integral part of this, and we aim to ensure our clients get the best customer service."
"It’s been a pleasure to work with William Martin. Their ‘can-do’ attitude and willingness to provide solutions, often at the last minute, are invaluable to our fast moving business."
"Having worked with many other consultancies, I can say that William Martin has the best internal communication of any other company I’ve worked with."
"Great product in Meridian, great service on the consulting front - real added value."
"Quality is at the heart of all elements of what we do… with clear processes in place to ensure excellent levels are maintained."
"Through regular team and company-wide meetings, we continually strive for ways to be better and more efficient. Everyone’s opinion is heard and important."
Online Software ‘Meridian’
Meridian is William Martin Compliance Solutions’ web-based property risk management system. It enables our clients to have total visibility of all of the compliance risks across their portfolios of owned or managed buildings, and allows them to pro-actively manage, monitor & control these.
Core functionality includes:
management information – all compliance activity is transparently reported, real-time, in high level dashboard views, one click intelligent management reporting or detailed views in customisable data grids
data management – a smart, efficient and easy to use data management system, enabling users to input, store, access and effectively disseminate huge volumes of data and risk management information in one secure place
event and action tracking – core functionality stores and tracks all periodic and non-periodic events – including inspections, risk assessments, audits and certifications. Resulting remedial actions and tasks can be tracked through to completion with integrated prioritised action management
Meridian is therefore a valuable facilitating system for ensuring legal compliance, minimising risk, optimising efficiency in administration, operational and management practices and hence promoting cost savings across the business.
Customised delivery – enhancement of existing or development of new functionality to suit the individual business requirements of our clients
In-house software team – ensures rapid development and delivery of new features and enhancements
Interfacing with external systems – allows seamless data integration and minimises duplication of recording: insurance inspection, FM, helpdesk, maintenance software
Inspection forms – efficient and consistent collection of routine property inspection information by your internal team
Intelligent management reports – set up specifically for each client- Word and Excel formatted documents – board, benchmarking, performance, trending
Helpdesk – immediate guidance and support for all queries
Ease of access – via laptop, PC, Tablet or Smartphone
Ease of navigation –user friendly fast and efficient navigation
Robust business continuity system – safe, secure and protected: no downtime
Proven track record – see statistics and sample clients
‘dashboard’ of compliance – configurable and dynamic
customised management reports – executive and operational
document upload and storage – including photographs, schematics, certificates
event tracking- periodic assessments, audits, inspections
action management – against prioritised action plans
tracking of inspections for individual plant items
compliance benchmarking – against specific KPIs
performance monitoring -group, regional, client, portfolio, staff
date-stamped audit trail and due diligence archive
email escalations, notifications and alerts
controlled access and authorisations for staff and third party partners
ability to export data to Excel in a single click
accident and incident reporting
ISO compliance tracking