"William Martin have been our risk management partners for many years now and have provided a consistently professional and valuable service throughout this time. The flexibility of their approach allows us to focus their resources on experience in areas where it will achieve maximum value and risk management potential."
"There is an attitude of trying to do the best for the customer, trying to understand the customer and doing what they really need."
"William Martin’s commitment to health & safety compliance is second to none with quick response times and an all-round high level of courteousness. Open minded, they are always willing to work with you on the best solution for your needs."
"In everything that William Martin creates quality has to come first, and it does!"
"I’ve worked with William Martin now at both Capita and BNP Paribas Real Estate and have always been impressed with the willingness of the team to work flexibly to meet our clients’ requirements. Add this to a great and user-friendly system and I feel we have a really strong partnership to support our compliance requirements. Looking forward to seeing both our systems and relationship grow in the future."
"We are driven to provide a top class service to all our clients, regardless of size. There is also a great working relationship with all employees, you definitely feel part of a team, and there is none of the ‘them and us’ nonsense between management and employees I have experienced in the past."
"It has been a complete pleasure working with William Martin. Before the introduction to Meridian, ATG had an Excel spread sheet to compile all our compliance documentation across the portfolio. Moving to Meridian in the last 6 months has helped Management understand the requirements for the group portfolio and individual venues, helping keep all parties on the same page and dealing with actions. I would recommend William Martin’s Team to anyone looking to manage their compliance, legislative responsibilities and service records in one quick and easy location."
"We are a very professional consultancy with a huge amount of integrity, that I feel very proud to work for. The management team are very supportive of everyone who works for the company and demonstrates on a daily basis that they genuinely care about all employees. This results in a happy, confident workforce who deliver a ‘best in class’ service to our clients at all times."
"Our focus is very much on our being positive for our clients, which means going the extra mile, having the ability to actually listen and adapt to their requirements, no matter what it takes."
"We receive great support from William Martin, which is undoubtedly down to the fantastic team we have on the account; our Account Director, Paul Coster, is skilled at providing great solutions and delivering to a very high standard."
"We have a hunger for innovation. This coupled with our industry expertise allows us to develop the most creative and efficient solutions for our clients."
"Stimulating to work with. They have brought industry knowledge, technical skill and a proactive partnership approach to the development of our health & safety management information solution."
"We like to offer a tailor-made service to all our clients, so that each client’s needs are addressed individually. Customer service is an integral part of this, and we aim to ensure our clients get the best customer service."
"It’s been a pleasure to work with William Martin. Their ‘can-do’ attitude and willingness to provide solutions, often at the last minute, are invaluable to our fast moving business."
"Having worked with many other consultancies, I can say that William Martin has the best internal communication of any other company I’ve worked with."
"Great product in Meridian, great service on the consulting front - real added value."
"Quality is at the heart of all elements of what we do… with clear processes in place to ensure excellent levels are maintained."
"Through regular team and company-wide meetings, we continually strive for ways to be better and more efficient. Everyone’s opinion is heard and important."
Excellence in service delivery: We are a team of like-minded individuals who are committed to putting our customer needs first. All our staff are passionate about delivery of a service of excellence and working in a mutually beneficial long-term partnership of trust, support and respect.
Engagement and alignment: We therefore take time to really listen to, and engage with, our clients. Every client solution we deliver from our menu of services is different – designed to align to very specific requirements and current business needs, yet also capable of development in response to the evolving objectives and drivers of our clients business.
Robust quality assurance and integrity: These are innate core values imprinted into our DNA and are fundamental to how we do business.
High calibre consultants: We understand that the quality and service experience we deliver is intrinsically linked to the quality and enthusiasm of our people. We employ only ‘Best in Class’ consultants & specialists, both in qualification and experience. All our staff have vast experience within property risk management, spanning various sectors, have a “can-do” attitude and will go the ‘extra mile’ to assist. They provide technically robust, pragmatic, commercially sound advice – presented in easy to interpret simplified reports based on prioritised action reporting – helpful, informative & decisive.
Property expertise: Our consultancy team are supported by a senior management team with extensive property industry experience, so we understand the operating environment and its challenges and can create cost-effective business solutions.
Personalised and bespoke solutions: Hence we are totally flexible in our approach, delivering a personal service through focussed client engagement at all levels via a dedicated account team. Our effective account management model ensures control over quality, resourcing and consistency.
Driving innovation: We pride ourselves on having an energetic approach to risk management, seeking to push out the boundaries and drive innovation to deliver continuous improvement that leads to the optimum solution for each of our clients.
Long-term partnership: Our aim is to be the long term ‘trusted support partner’ to all of our valued clients.